Edge Ladder customer terms

New membership offer · version 9 November 2026

1. Who supplies the service

Edge Ladder is a service operated by A Plus Sentinel Limited. Contact us using the details above for membership, cancellation, privacy or complaints. This document does not describe us as a bank, broker, bookmaker or investment adviser.

2. What membership provides

Horse-racing rankings and estimated win/top-three chances, football market probabilities, and available confirmed-result research. Features and data coverage are described on the membership page. Some sources or owner research may be unavailable to members because of permissions, data quality or provider availability. A membership does not grant additional third-party data rights or access to another customer's account.

Research estimates, observations and simulations can be wrong or incomplete. They do not guarantee outcomes or returns. You make your own decisions. The service does not place live bets or exchange orders, hold investment funds or promise a profitable trading system. It is intended for adults aged 18 or over.

3. Price and separate memberships

The new Edge Ladder membership costs €20 per month in total, including applicable taxes in that displayed price. A+ Sentinel is a separate membership; joining this service does not subscribe you to it. No annual commitment or compulsory tip is included. Your selected price and renewal period must be displayed before you confirm payment.

Existing paid agreements and longer trial or complimentary periods already promised are preserved on their agreed terms unless you choose a change. These new offer details do not retrospectively alter an existing contract.

4. Your 14-day free trial

New eligible members receive 14 days without supplying a payment card. The account shows the trial end date. Signing in again does not restart the trial. At the end, research access pauses unless you choose to subscribe. The trial does not automatically create a paid subscription or charge. You may stop using the service or request account closure during the trial without paying a membership fee.

5. Choosing to pay and monthly renewals

When secure paid checkout is available, you may explicitly choose a recurring €20 monthly subscription. The first payment is taken when you confirm that paid purchase; subsequent payments renew monthly on the billing date shown by Stripe, until cancelled. No paid contract starts simply because the free trial expires. Stripe processes card payments; we do not store full card numbers or security codes.

A failed or unverified payment may pause paid access. We will not describe a return from checkout as proof of payment: access depends on confirmation from the payment provider. You can obtain billing records and manage available payment details through your subscription portal.

6. Stopping future renewals

Cancel in your account's subscription-management link before the next renewal, or email support@aplussentinel.com from your account email requesting cancellation. Include the service name so we cancel the right membership. Do not send a card number or password. Cancellation stops future renewals; normally access continues until the end of the paid period. Cancelling one service does not cancel a separately purchased membership.

Cancellation of future renewals and withdrawal from a newly purchased contract are different rights. The next section explains withdrawal and refunds. We do not require a phone call, a reason for cancellation or a new purchase to accept a cancellation request.

7. Cooling-off rights and refunds

For an initial paid membership bought online, you can notify us within 14 days of entering that paid contract that you wish to withdraw. The no-card trial is not used to remove this right. We do not require you to waive that initial withdrawal right to access the research. If you withdraw within that period, we will refund the initial membership payment using the original payment method, without a cancellation fee, no later than 14 days after receiving your notice.

You may use the cancellation form or send any clear statement by email. An ordinary cancellation after the initial withdrawal period generally stops the next renewal rather than refunding time already supplied. This does not affect rights to a repair, price reduction, termination or refund where the service is faulty, misdescribed, not supplied or otherwise fails to meet applicable consumer law.

8. Account security and reasonable use

Keep your sign-in and provider credentials private. Do not use another person's account, bypass access restrictions, distribute protected datasets, scrape the service in breach of applicable permissions, harass others or interfere with security. You may link to our public pages and make lawful uses permitted by copyright and consumer law. A paid membership is not permission to republish third-party feeds or other members' private information.

We may restrict an account where reasonably necessary to address fraud, serious misuse, legal requirements or security. We will explain the reason and provide a way to contact support where it is lawful and safe to do so. Restrictions do not erase refund or other consumer rights.

9. Updates, interruption and changes

We maintain the service and make necessary security and compatibility updates. Data may be delayed or missing; estimates should be read with their date, coverage and limitations. Material changes to the purchased service or price will be communicated before they take effect, with cancellation or other remedies where required. We will not silently change the amount for a period you have already paid for.

10. Problems, complaints and liability

Contact support with your account email, service and a short description. We will investigate and seek to resolve service problems within a reasonable time. Statutory remedies remain available. Nothing in these terms excludes liability that cannot lawfully be excluded, removes a mandatory consumer protection or excuses fraud. No clause makes a research estimate a guarantee, or removes your rights simply because you used a trial.

11. Privacy and governing law

The privacy notice explains the account, research, security and billing information processed to provide the service. Irish law applies, subject to any mandatory rights you have as a consumer in your country of residence. These terms do not force you to waive an available consumer forum or use compulsory private arbitration.